Unpaid Wage and Overtime Retaliation

Under Massachusetts law, when an employee complains about unpaid wages or overtime, he is protected from discharge or other punishment because of the complaint. This protection extends to formal complaints filed in court or with the attorney general, but it also includes protection for making informal written or verbal complaints directly to your employer for violations of the pay laws.

Here are the laws:

Overtime Retaliation: Section 19 of Chapter 151 of the Massachusetts General Laws states that an individual who is punished for an overtime complaint shall recover in a lawsuit at least one month’s wages but no more than two month’s wages. In addition, the individual will receive the costs of the suit and reasonable attorneys’ fees. Of course, employees usually also sue for the unpaid overtime.

Unpaid Wage Retaliation: The damages for unpaid wage retaliation can be significant because lost wages resulting from a retaliatory discharge can be recovered under Massachusetts law, and this recovery is trebled in a court judgment. Attorneys’ fees and costs will also be awarded. In addition to “back pay,” an employee who was the victim of unlawful retaliation can recover “front pay.” So, for example, when an employee is fired for complaining about unpaid wages, and he doesn’t find another job immediately or takes a job making less money, the wages that he lost out on after being fired can be recovered and tripled in a lawsuit. In appropriate cases, an employee can also recover for emotional distress damages.

Section 148A of Chapter 149 of the Massachusetts General Laws makes retaliation unlawful for wage complaints (formal and informal), and Section 150 creates a private right of action and includes the treble damages provision.

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Wages for Work Before and After Job Shifts

We have had several cases that fit this fact pattern: An employee is required to report for work, at either an employer’s place of business or a remote job site, and do preliminary tasks before going “on the clock”. That is illegal in Massachusetts. It is unlawful for an employer to require that employees be at a work site before they are on the clock and being paid.

The Code of Massachusetts Regulations defines working time as:

All time during which an employee is required to be on the employer’s premises or to be on duty, or to be at the prescribed work site, and any time worked before or beyond the end of the normal shift to complete the work.

This is a key regulation that clarifies the law in Massachusetts. If an employer violates this provision, it is possible to make a claim under the wage act (including possibly a class action) and be entitled to treble damages and attorneys’ fees for all unpaid time within the three years before the filing of the complaint. Feel free to get in touch if your employer has a policy of not paying for work before or after normal “shifts”.

 

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Massachusetts Wage Law and Unpaid Internships

Unpaid internships are popular in Massachusetts, but they are often illegal. Massachusetts law requires all workers to be paid at least the state minimum wage unless an exception applies. There are five exceptions: (1) someone providing professional service; (2) agricultural or farm workers; (3) people being rehabilitated or trained under rehabilitation or training programs in charitable, educational or religious institutions; (4) members of religious orders; and (5) outsides sales workers who don’t make daily reports or visits to the office or plant of their employer. See M.G.L. c. 151, s. 2. If you don’t fit into one of the exceptions, you must at least be paid the state minimum wage for your time working as an intern.

What Is Professional Service?

Massachusetts minimum wage regulations (PDF) define “professional service” by referencing the federal regulations regarding overtime-exempt professional workers.

These basically state that a professional worker must mostly do work requiring advanced knowledge, predominantly intellectual in character, which includes consistent exercise of discretion and judgment. The advanced knowledge must be in a field of science or learning, or be of work requiring invention, imagination, originality or talent in a recognized field of artistic or creative endeavor. The advanced knowledge must also be the kind usually acquired after a long course of specialized intellectual instruction.

There is no Massachusetts case specifically interpreting what “professional service” is under Massachusetts minimum wage law. However, given the regulation, the Massachusetts courts would likely look to the body of case law interpreting the federal professional exemption. Also, the Massachusetts Supreme Judicial Court stated this in another context:

“A `professional’ act or service is one arising out of a vocation, calling, occupation, or employment involving specialized knowledge, labor, or skill, and the labor or skill involved is predominantly mental or intellectual, rather than physical or manual…. In determining whether a particular act is of a professional nature or a `professional service’ we must look not to the title or character of the party performing the act, but to the act itself […] that membership in a profession has traditionally been recognized as requiring the possession of special learning acquired through considerable rigorous intellectual training.” Roe v. Fed. Ins. Co., 587 Mass. 214 (1992).

A lawyer or doctor would clearly be providing professional services, but most interns, especially those in or right out of college, would likely not be.

What Is a Training Program in Charitable, Educational or Religious Institutions?

First of all, Massachusetts law differs from federal law when it comes to training programs. Under federal law, as long as six factors are met, a training internship can be unpaid even though it’s with a for-profit company. Under Massachusetts law, only training programs through charitable, educational or religious institutions can be unpaid. Even if the internship is through a charitable, educational or religious institution, it must be a true training program.

There is a list of six characteristics of a training program under federal law. These factors are used by the Massachusetts Division of Occupational Safety (“MDOS”), the entity which administers the Massachusetts minimum wage law, to determine if someone working with a charitable, educational or religious institution can be legally unpaid. These are the factors:

1. The internship is similar to the training which would be given in a educational environment;

2. The internship experience is for the benefit of the intern;

3. The intern does not displace regular employees, but works under the close supervision of the existing staff;

4. The employer that provides the training derives no immediate advantage from the activities of the intern, and on occasion its operations may actually be impeded;

5. The intern is not necessarily entitled to a job at the conclusion of the internship; and

6. The employer and intern understand that the intern is not entitled to wages for the time spent in the internship.

The second and fourth factors above call into focus what an unpaid internship is supposed to be all about. An internship is supposed to be about the intern’s benefit and not about free work for the employer. Even if an internship is with a charitable, educational or religious institution, it must be to help and train the intern. If it is not, it must be a paid internship.

If you have been an unpaid intern recently in Massachusetts, it makes sense to examine this test. Many unpaid interns will be entitled to recovery three times the state minimum wage ($38.25/hour as of Jan, 2021, figure will adjust in the future) for their work and attorneys’ fees and costs. These cases can also often be brought on a class action basis. Feel free to get in touch via [email protected] or 617-338-9400 if you are interested in exploring bringing a lawsuit for unpaid wages arising out of an internship.

 

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Tips and the Minimum Wage

As of 2016, the Massachusetts minimum wage is $10.00/hour. See M.G.L. c. 151, s. 1. Employees who earn tips, however, can be paid a “service rate” of $2.63/hour so long as they earn at least $20 in tips each week. However, there is an important point. For all the hours that the employee works, he or she must make a total of at least the regular minimum wage, when tips and the service rate pay are combined. If the employee does not earn at least that much, the employer must supplement the amount out of its own pocket.

Failure to pay an employee the minimum wage for all hours worked renders the employer liable for treble damages, costs, and attorneys’ fees.

The statute of limitations for Massachusetts minimum wage cases is two years. Feel free to reach out to us for a free case review.

 

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Meal Breaks and Payment of Wages

In Massachusetts, and as a matter of federal law, hourly employees do not have a right to be paid for meal breaks. However, meal breaks must be bona fide. There are two main parts of that.

1) Meal breaks must be long enough. Usually that means 30 minutes, but sometimes a shorter period will be acceptable if there are special circumstances. The general rule, however, is that a meal break must be at least 30 minutes long. Hourly employees generally must be paid for all breaks shorter than 30 minutes.

2) The employee must be free from all active and inactive duties during the break for the break to be unpaid. An employee does not have to be allowed to leave the building, but an office worker who is required to eat at his desk or a factory worker who is required to be at his machine is working while eating and is not on a bona fide meal break. An employee who has to watch or monitor something during the “meal break” is not on a bona fide meal break.

Free feel to contact us if you are not getting paid for short breaks or meal breaks during which you are not relieved from all duties.

 

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Getting Help with the Mass AG Wage Complaint Form

The Purpose of the AG Wage Complaint Form:

A wage complaint form must be filed with the Massachusetts Attorney General’s office because the law requires it. Section 150 of Chapter 149 of the Massachusetts General Laws states:

An employee claiming [unpaid wages] 90 days after the filing of a complaint with the attorney general, or sooner if the attorney general assents in writing, and within 3 years after the violation, institute and prosecute in his own name and on his own behalf, or for himself and for others similarly situated, a civil action for injunctive relief, for any damages incurred, and for any lost wages and other benefits. An employee so aggrieved who prevails in such an action shall be awarded treble damages, as liquidated damages, for any lost wages and other benefits and shall also be awarded the costs of the litigation and reasonable attorneys’ fees.

The law is a great example of bad writing and legalese, but the point is that a person must file a form with the AG to get the right to sue in court for treble damages, i.e. three times the wages. Note: if you get in touch with us, and we think you have a strong case, we will file the AG form for you.

How to Get the Form and What to Do With It:

While a simple Google search will bring you to the form that must be filed with the attorney general before bringing a Wage Act claim in Massachusetts, the instructions are not always clear. Previously, people sometimes thought they couldn’t file the form because they didn’t have pay slips and other documentation. The previous PDF form required that employees submit that documentation by stating: “Before we can process your complaint, our office must receive full and complete information from you. Please check to make certain you have provided the following…Copies of pay stubs.” The form also states that you must know the exact amount you are owed and “if you claim unpaid vacation, include a copy of your employer’s vacation policy.” However, now the new web-based form does not require the submission of those materials, but they remain essential to your case, so please preserve all records in your possession related to your claim for unpaid wages or overtime.

What Happens After You File the AG Form:

About one to two weeks after filing the form, either on paper or online, you will receive a letter in the mail from the AG’s office, giving you the right to sue in court. Although we help people with the form itself, many people come to us after receiving this letter. Although many people don’t expect this, the Attorney General will usually not take any action itself and will only direct you to find a private lawyer to sue. That’s where we come in. Once the lawsuit is filed in court, your leverage increases because only then are you entitled to treble damages if you win your case, because an “employer is not required to pay treble the lost wages and benefits if the wage and benefit payments were tardy but made before suit was brought.” Dobin v. CIOview Corp., No. CIV.A. 2001-00108, 2003 WL 22454602, at *7 (Mass. Super. Oct. 29, 2003).

Contacting Us Before or After You Submit the Attorney General Form:

You are free to contact us before or after you fill out the AG wage form, but it generally is more beneficial to contact us beforehand. The reason why is that we know what to include in the form to get your private right of action letter, and we know what not to include in the form that could be later used against you by your employer. In our experience, people often underestimate their claim when filling out the form themselves. As your employer often will later obtain a copy of your submission to the Attorney General, it pays to have an experienced wage and hour lawyer correctly crafting that submission. Feel free to contact us for a free review at 617-338-9400, including help completing the AG wage complaint form.

 

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The Massachusetts Wage Act and Union Collective Bargaining Agreements

A few months ago, the First Circuit Court of Appeals answered a key question for union members with claims under the Massachusetts Wage Act. The case was Cavallaro v. UMASS Memorial Healthcare, 678 F.3d. 1 (1st Cir. 2012), and the question was whether union members, subject to a collective bargaining agreement (“CBA”) containing ” a broadly-phrased grievance and arbitration provision,” could bring their Wage Act claims in court. The appeals court said no.

Although the court reasoned that the employees’ Wage Act claims couldn’t be waived under the CBA, federal law and policy promoted arbitration provisions and the creation of a uniform federal common law of interpreting CBAs. These required that the employees submit their claims to the grievance and arbitration procedures of the union contract.

So will union employees get a fair shake from arbitration? They might. However, what if the arbitrator refuses to award the employee triple damages under the Wage Act? These multiple damages are mandatory under the law, and if they are ignored, a plaintiff’s attorney would likely file suit in the district court seeking to vacate the award. The problem is that the grounds upon which an arbitration award can be challenged are extremely narrow. One such ground is for an award in “manifest disregard” of the law. In my opinion, the failure to award treble damages to a victorious arbitration plaintiff, which are clearly required by law, would be such a manifest disregard of the law.

So, what’s the bottom line for union members with wage claims? Consult a law firm that specializes in these cases and with the know-how to handle a case through union arbitration and beyond if necessary. Feel free to call us if you have a wage claim, union or non-union, at 617-338-9400

 

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Common Violations of the Massachusetts Wage Act

Here are some common violations of the Massachusetts Wage Act:

Off-the-Clock Work

  • Managers who say “get it done, but don’t put down overtime”;
  • People arriving early or staying late at work;
  • Donning and doffing–unpaid time at the beginning or end of work putting on or taking off uniforms and equipment;
  • Working through lunch;
  • Time spent on hand-held computing devices, work from home, etc.;
  • On-call time when you aren’t free to use your own time for your own purposes or can’t leave the job site;
  • Non-commuting travel time;
  • Improper rounding of time clock punches.

Misclassification Issues

  • Exempt from overtime;
  • Independent contractors.

Overtime Issues

  • Averaging overtime over two weeks;
  • Not including all forms of compensation in computing regular rate of pay;
  • Comp time issues: Improperly using it as a substitute for overtime for non-exempt or excessive build-up/lack of accountability.

Tip Issues

  • Illegal pooling/sharing arrangements (assistant managers cannot share in tips in Massachusetts);
  • Unlawful retention by employer.

Record-Keeping

  • Not keeping all required data and information;
  • No clear proof of actual hours worked (e.g., all timesheets say “8” hours per day).

Other Issues

  • Minimum wage violations;
  • Time cards not being consistent with payroll sheets;
  • Improper deductions from paychecks;
  • Deductions from pay for partial-day absences for salaried employees;
  • Non-payment of commissions or earned bonuses;
  • Timely payment upon termination; refusal to pay wages until company property is returned.

These are just some of the common violations of the wage and hour laws in Massachusetts. Feel free to call us at 617-338-9400 if you have been subject to any of the above unlawful policies.

 

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Wage Act Claims and the Massachusetts Attorney General

The Massachusetts Attorney General has a special relationship to Wage Act claims in Massachusetts. The wage statute requires that an individual file a complaint for unpaid wages with the attorney general before bringing a lawsuit for triple damages and attorneys’ fees. This does not apply to overtime claims.

What usually happens is this: The attorney general’s office received your complaint and issues you a right to sue letter (also known as a “private right of action letter” or “PRA letter”). This is not a judgment or opinion on how strong your case is, but it does give you legal permission to sue. If you don’t receive this letter after filing your complaint with the attorney general, the statute states that you can file your case after 90 days after the filing of a complaint with the attorney general.

You do not have to file the attorney general wage complaint on your own. We will review your wage case for free, and if it is a good case, we’ll help you file the complaint and will obtain a PRA letter for you. The attorney general normally does not get involved in a wage case beyond giving you freedom to pursue your employer with a private attorney. We are private attorneys specializing in wage cases, and we only get paid from the defendant (your employer), not from you. Feel free to get in touch if you’d like us to review your case.

 

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Travel Pay Rights in Massachusetts

Hourly employees are entitled to be paid for all time worked. This begs the basic question: What is work? There are regulations that define work pretty specifically in Massachusetts. In this post, I will focus on the sometimes controversial topic of travel time.

Working time is generally defined in 455 Code Mass. Regs. § 2.01 as:

All time during which an employee is required to be on the employer’s premises or to be on duty, or to be at the prescribed work site, and any time worked before or beyond the end of the normal shift to complete the work. Working time does not include meal times during which an employee is relieved of all work-related duties.

Although very helpful, this doesn’t help us with the issue of travel time in § 2.03. Travel time is separately addressed:

Travel Time.
(a) Ordinary travel between home and work is not compensable working time. However, if an employee who regularly works at a fixed location is required, for the convenience of the employer, to report to a location other than his or her regular work site, the employee shall be compensated for all travel time in excess of his or her ordinary travel time between home and work with allowance for associated transportation expenses.

(b) An employee required or directed to travel from one place to another after the beginning of or before the close of the work day shall be compensated for all travel time and shall be reimbursed for all transportation expenses.

So, sadly, you don’t get paid for commuting to work. However, if your employer requires that you go somewhere other than your normal place of work in the morning, you are paid for your time and expenses for the excess time and expense over your normal commute. See also DOS Opinion Letter MW-2001-012. Also, you must be paid for any intra-day travel, for example, between a job site and the main office to return gear before the end of the day.

There have been few cases about travel time wages in Massachusetts, but one is Taggart v. Town of Wakefield, 78 Mass. App. Ct. 421 (2010). That court held that firefighters did not have to be paid for travel time each day to a 12-week training program because the program was of sufficient length and stability to become “fixed,” even though it was temporary.

We do not think that a one-day or five-day temporary assignment is the equivalent of the twelve-week assignment here, during which the plaintiffs performed the duties of their job at the fixed location of the [training program]. We agree with the judge that the [training program], during this period of time, constituted the plaintiffs’ fixed and regular work site.

Id. at 425-6.

Feel free to call us at 617-338-9400 if you are an hourly employee who thinks he or she may be due travel wages in Massachusetts.

 

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How Long Must an Employer Keep Wage Records in Massachusetts?

In Massachusetts, employers must keep records of their employees’ working hours and wage payments for two years. M.G.L. c. 151, s. 15 states:

Every employer shall keep a true and accurate record of the name, address and occupation of each employee, of the amount paid each pay period to each employee, of the hours worked each day and each week by each employee, and such other information as the commissioner or the attorney general in their discretion shall deem material and necessary. Such records shall be kept on file for at least two years after the entry date of the record[…] An employer shall allow an employee at reasonable times and places to inspect the records kept under this section and pertaining to that employee.

The rule is different for employers with more than 20 employees: these employers must retain personnel records for three, not two, years.

An employer of twenty or more employees shall retain the complete personnel record of an employee as required to be kept under this section without deletions or expungement of information from the date of employment of such employee to a date three years after the termination of employment by the employee with such employer. In any cause of action brought by an employee against such employer […] such employer shall retain any personnel record required to be kept under this section which is relevant to such action until the final disposition thereof.

M.G.L. c. 149, s. 52c.

 

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Wage Forfeiture and Valid Set-Offs in Massachusetts

Generally, any contractual provision that requires an employee to forfeit earned wages is a “special contract” prohibited by the Massachusetts Wage Act, M.G.L. c. 149, § 148. As the Attorney General has put it, “an employer may not enter into an agreement with an employee under which the employee forfeits earned wages.” See An Advisory from the Attorney General’s Fair Labor Division on Vacation Policies, 99/1. The concept of wage forfeiture often, but not always, arises along with the concept of set-off. As the Wage Act allows a “valid set-off” to be deducted from wages, when an employer has a potential wage set-off, it will usually assert it as a defense in a wage case. This usually doesn’t work. As an example, we once had a school system defend the docking of teachers’ pay due to their inability to get students to return all of their textbooks. This was not a valid set-off. Notably, the Massachusetts Supreme Judicial Court recently held in Camara v. Attorney General, 458 Mass. 756 (2011) that a set-off for damage caused to the property by garbage collectors was not permissible under the Wage Act. The employer in that case had created a procedure in which it would be the sole judge of the fault and damages caused by a garbage collector in, say, knocking over a customer’s mailbox. As the court put it:

An arrangement whereby [the employer] serves as the sole arbiter, making a unilateral assessment of liability as well as amount of damages with no role for an independent decision maker, much less a court, and, apparently, not even an opportunity for an employee to challenge the result within the company, does not amount to “a clear and established debt owed to the employer by the employee.” The option afforded [the employer]’s employees to choose “voluntarily” to accept either wage deductions or discipline offers them only unpalatable choices. This procedure does not come close to providing an employee the protections granted a defendant in a formal negligence action.

Id. at 763-4.

So, the circumstances in which an employer can involuntarily deduct wages are narrow. In general, it is only permissible when there is “clear and established” debt to the employer; when the matter is subject to potential dispute–as in the garbage case–the debt is not clear and established. However, there is another situation in which compensation can be taken from an employee: when that compensation isn’t really earned in the first place or, put another way, when the vesting in the right to compensation is subject to contingencies that the employee must fulfill in order to earn the wage in the first place. That’s what the SJC held in another case related to restricted stock grants.

In Weems v. Citigroup Inc., 453 Mass. 147 (2009), the basic story was that Citigroup either granted restricted stock as a bonus or employees could buy it via a payroll deduction. Restricted stock is a type of stock that you don’t actually vest to full ownership unless you stay employed. Typically, restricted stock vests at intervals over several years, and the employee forfeits any unvested restricted stock when their employment ends. In Weems the SJC held that this was permissible.

First of all, Weems was, at least in part, a results-driven opinion due to the peculiar nature of restricted stock. Rolling vesting schedules are a common and well-established way of rewarding employees for staying in their jobs. The IRS has special rules that make this type of compensation feasible. No tax is due on grants of restricted stock (unless the employee makes a special election). Tax liability only accrues when the stock vests. However, the IRS requires that there be a “substantial risk of forfeiture” of the stock for this tax treatment to be allowed. (Here’s a PDF discussing the taxation of restricted stock). If the SJC in Weems had held that the restricted stock was already earned for past services when granted instead of when it vested, any forfeiture of it would have violated the Wage Act. However, this would have also removed any substantial risk of forfeiture in all restricted stock in Massachusetts. Besides creating a major change in the long-standing ability of employers to use restricted stock to incentivize employees, it would have rendered all unvested restricted stock in Massachusetts immediately taxable as ordinary income as of the date of the decision. The SJC made several references to the tax issue, and this was a radical consequence they were clearly trying to avoid.

We shall further assume for purposes of answering the certified question that [the plan] is designed to comply with the provisions of Federal tax law that require some element of forfeiture for tax deferred plans.

Id. at 155.

Still, the SJC had to find an intellectually defensible basis to find that the unvested restricted stock was subject to forfeiture. As I mentioned above, there were two kinds of restricted stock at issue: the kind that was given as a bonus and the kind that was purchased by employees via payroll deductions. In Weems, the parties stipulated to the fact that the bonus stock was given in an entirely discretionary manner.

The operative fact here is that bonus awards under these programs are discretionary, not because they are labeled bonuses, but because the employers are, apparently, under no obligation to award them.

Id. at 153-4.
This meant that the plaintiffs did not have Wage Act rights in the restricted stock before it was granted. However, this wasn’t really the point of the case: No one really contends that a purely discretionary bonus is subject to Wage Act coverage before it is decided upon by the employer.

The real question in the case was whether the bonus stock could be taken back before it vested. As the court put it:

[A]n employee who received such an award would receive the full benefit of the stock (i.e., the restriction would be lifted and the stock would vest fully) only if the employee remained with the company for the defined period after the award. The only thing they “earned” as a result of their bonus was stock that had limited value to them until it vested.

Id. at 154.
So the bottom line is that the court allowed the forfeiture of the restricted stock because it was a special type of compensation earned only by continued employment. This is one interpretation. One might also argue that Weems created a legal fiction to achieve a desired result, i.e. that the bonus restricted stock had no real value and, therefore, could be forfeited without a violation of the Wage Act.

The bottom line is that employers will try to use Weems to excuse the forfeiture of bonuses and commissions after they are earned when a condition subsequent to their payment exists under employer policies. I don’t think Weems requires this result. The line between a bonus and a commission is also often hazy, and the status of bonuses under the Wage Act isn’t exactly clear-cut. However, it is my opinion that despite Weems, once a commission (or “bonus”) is calculable and due and payable, a condition subsequent to its payment will be held to be a special contract in contravention of the Wage Act.

(The court had an easier time quickly disposing of the second type of stock, that kind that was purchased by employees. The court also held that M.G.L. c. 154, s. 8 specifically removed employee stock purchase plans from the protections of the Wage Act.)

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Introductory Post from a Massachusetts Wage Lawyer

I’m a little late with this introductory post, but now that this page has garnered a bit of readership, I figured I would take a moment to introduce myself.

My name is Nicholas Ortiz. I graduated from Vanderbilt University and Boston University School of Law and took my first wage case in 2003, my first full year of law practice. My first wage client was a man who had been worked relentlessly by his employer in the records room of a hospital. That was fine, but there came a point when “get the job done” became “get the job done, but you’re not allowed to put all of your time down on your time sheets.” When he complained, he was let go. After we took the case, we settled it favorably for the client by rounding up several witness statements from fellow employees. These employees gave statements that confirmed the long hours my client worked, and these hours did not match his time cards, which the employer was contending were correct. Most importantly, we obtained an affidavit from a long-time, retired employee with no vested interest in the case; he had first-hand knowledge, a lot of credibility, and he supported our version of events.

I think wage law practice is one of the most interesting and rewarding areas of practice these days in Massachusetts. Defense lawyers grumble a bit about some of the more employee-friendly changes in the law (most notably, mandatory treble damages in 2008), but I suspect that they like it a little bit too, if for no other reason than that there are some really interesting issues to fight about. On my usual side of things–the plaintiff’s side–I have the added bonus of helping people get paid what they deserve.

Here are some of those interesting issues that we’ve been dealing with in some of our recent cases. I’ve already written about some of them elsewhere on this site.

  • What is an illegal special contract or contractual provision that wrongfully deprives an employee of his earned wages?
  • What can be deducted from wages–i.e. what is a “valid set-off” under the Wage Act?
  • What sort of off-the-clock work must one be paid for?
  • What are the limits of what employers can do with commissions and performance bonuses? When, if ever, can they make an employee forfeit an earned bonus or commission?
  • Independent contractor misclassification issues: what types of damages can a wrongfully classified “independent contractor” recover?
  • Vacation pay issue.
  • Illegal tip sharing issues.
  • Overtime and exemptions.

I’ll get to more of these topics as this site progresses. Thanks for reading!

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Employment Agreement Requires Employee to Bring Massachusetts Wage Act in New York

The Massachusetts Supreme Judicial Court recently upheld a forum selection clause in an employment contract requiring an employee to bring his employment claims in New York courts. In Melia vs. Zenhire, Inc., SJC-10959, (May 8, 2012), the employee brought a Massachusetts Wage Act claim for unpaid salary in Massachusetts Superior Court. Judge Troy dismissed the case on request of the employer due to the forum selection clause, reasoning that the plaintiff could bring his case in New York. After initial appeal, the SJC took the case and held the following:

[W]e now recognize a presumption that forum selection clauses are enforceable with respect to Wage Act claims. A party seeking to rebut this presumption must produce some evidence indicating that (1) the Wage Act applies; (2) the selected forum’s choice-of-law rules would select a law other than that of Massachusetts; and (3) application of the selected law would deprive the employee of a substantive right guaranteed by the Wage Act. On the introduction of such evidence, the proponent of the forum selection clause would retain the ultimate burden of demonstrating that the clause does not operate as a “special contract.”

The Massachusetts Wage Act prohibits “special contracts” that would operate to allow an employer to escape or evade the provisions of the Act. A “special contract” does not have to be a separate contract, but can be a provision in an employment or other agreement that, if enforced, would deprive an employee of his Wage Act rights.

A forum selection clause will also be unenforceable if procured with “fraud, duress, the abuse of economic power, or any other unconscionable means,” according to the SJC, but from now on they will be valid unless the employee meets the three conditions (set forth above) required to overturn a forum selection clause in a Wage Act case.

Treble Damages and Attorneys’ Fees under the Massachusetts Wage Act

The right to get paid your wages is extraordinarily strong, even if you’re mislabeled as an independent contractor. The reason for this is the Massachusetts Wage Act and the fact that it provides for mandatory treble damages and attorneys’ fees for successful claims for unpaid salary, bonuses, commissions, vacation pay, and the like. The Massachusetts Overtime Law does the same for those entitled to overtime.

Treble damages: This is a fancy way of saying triple damages. If you’re owed $5,000, once you bring a formal complaint, the law says you’re owed $15,000. Prior to a change in the law in July 2008, it was necessary to show that the employer willfully violated the Wage Act in failing to pay the wages in question. This was not always ensured and created substantial risk for the wage plaintiff. Now, there is no requirement of willfulness and a employer cannot introduce evidence that the failure to pay was simply a mistake. Importantly, the right to treble damages arises only after a complaint is filed in court. That is because of this language in MGL c. 149, s. 150:

The defendant shall not set up as a defence [sic] a payment of wages after the bringing of the complaint.

Even if the case is ultimately settled for less than three times the wages, treble damages creates a very strong motivation to contact a lawyer and get a complaint filed in court as soon as possible. Many employees lose out on multiple damages by negotiating themselves with their former employers. We are Boston wage lawyers, and it’s easy to reach us at 617-338-9400 or by email to [email protected].

Massachusetts Wage Claims for Misclassified Independent Contractors

Updated Oct. 2016

Employers love calling their workers independent contractors. As the SJC has pointed out, employers receive a windfall when they misclassify employees as independent contractors:

The “windfall” the Legislature appeared most concerned with is the “windfall” that employers enjoy from the misclassification of employees as independent contractors: the avoidance of holiday, vacation, and overtime pay; Social Security and Medicare contributions; unemployment insurance contributions; workers’ compensation premiums; and income tax withholding obligations. […] Misclassification not only hurts the individual employee; it also imposes significant financial burdens on the Federal government and the Commonwealth in lost tax and insurance revenues. Moreover, it gives an employer who misclassifies employees as independent contractors an unfair competitive advantage over employers who correctly classify their employees and bear the concomitant financial burden.

Somers v. Converged Access, Inc., 454 Mass. 582 (Mass. 2009).

In Massachusetts, unless you are truly running an independent business and doing limited consulting for a company, you’re likely an employee. Here are the more technical points based on the Massachusetts Independent Contractor statute, M.G.L, c. 149, § 148B. An employer has the burden of proving that all three of the following are true in order for someone to be an employee:

(1) the individual is free from control and direction in connection with the performance of the service, both under his contract for the performance of service and in fact; and

(2) the service is performed outside the usual course of the business of the employer; and

(3) the individual is customarily engaged in an independently established trade, occupation, profession or business of the same nature as that involved in the service performed.

The employer can lose if any one of these factors is false. The second “prong” of the test means that it is never legal to call someone a independent contractor who does the normal and usual work of the business. For example, a cleaning company can’t call their cleaners independent contractors, though it can hire a CPA to do its tax returns as a contractor.

The example of the CPA helps illustrate the other two aspects of the test. The CPA is a professional, free to do his job in the manner he likes, while his work product is ultimately subject to his client’s approval. The CPA is also likely running a business in which he prepares tax returns for many businesses and individuals, so he would be a contractor under the third prong of the test as well.

As the quotation from the SJC above points out, there’s a lot to gain for employers who misclassify employees and contractors. So what are the downsides? First, the taxing authorities are intent on pursuing employers who misclassify employees. This can result in substantial penalties. There also are a variety of sanctions, including civil and criminal penalties, that can be assessed by the state. Importantly, employees wrongly designated as contractors may also be deprived wages and other employment benefits which may give rise to a claim for treble (triple) damages and attorneys’ fees under the Massachusetts Wage Act. Deductions may be being taken from contractors that could not be taken from employees.

Also, it is not uncommon for an “independent contractor” to work overtime. If the contractor-employee works overtime hours, he or she is entitled to one and a half times their regular rate of hourly pay unless they are exempt from overtime. It is the nature of the work done that principally determines whether an employee is entitled to overtime; however, “independent contractor” are not magic words that make someone exempt from overtime.

So, what damages can be recovered by an employee wrongfully classified as a contractor? As the SJC put it in the previously quoted case:

The plaintiff will be entitled under G. L. c. 149, § 150, to “damages incurred,” including treble damages for “any lost wages and other benefits.” The “damages incurred” will include any wages and benefits the plaintiff proves he was denied because of his misclassification as an independent contractor, including the holiday pay, vacation pay, and other benefits that he would have been entitled to as [an] employee. In addition, if [the employer] cannot demonstrate that the plaintiff was an exempt employee under the overtime act, G. L. c. 151, § 1A, the plaintiff will be entitled to the amount he demonstrates that he should have received for overtime based on his hourly wage of sixty-five dollars.

Somers at 594.

Many deductions are also recoverable as damages. Independent contractor misclassification is a rampant problem in Massachusetts and may entitle you to significant damages if you have a good case. Contact us by phone at 617-338-9400 or by email at [email protected] if you want a free case evaluation on the topic.

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